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Mental Health Matters Wales is one of Wales’s leading mental health charities. We are an ever-growing charity with big ambitions. We need a wide, diverse and range of experience and skills in our team. Our team members are our number one resource. We do our upmost to ensure individuals feel respected, valued, and cared for, by enabling career success through the provision of unique opportunities to thrive and foster an inclusive workforce which embraces our shared set of core values based on character, relationships, and giving back to the communities where we work.

 

If this sounds like an organisation you would like to join and become part of a dynamic staff team to lead the way in supporting the improvement of social, emotional and physical wellbeing needs of the population across communities in Wales, then Mental Health Matters Wales is the organisation for you!


We are a friendly, flexible, and supportive employer


We work to reduce stigmas associated with mental health and support people in their recovery


we believe with the right support and resources everybody can create a life that feels meaningful to them


We are a fast paced and growing organisation with career progression is open to all

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Wellbeing Activity Worker 


Location:St David’s Hospital, Cardiff, and other hospital settings as required


Salary:£22,729.79 per annum

(£13.45 per hour)


Permanent Contract


Hours:32.5 hours per week


We are seeking a compassionate, creative and motivated Wellbeing Activity Worker to provide practical and therapeutic support to patients through meaningful activities and one-to-one befriending.


Working alongside the Wellbeing Activity Manager, you will plan and deliver engaging activities that promote wellbeing, independence and social connection.


You will respond to patients’ changing needs and interests, encourage participation and provide appropriate information and signposting to patients, families and carers.


You will develop positive relationships with patients, facilitate social interaction, recognise and report potential risks and contribute to monitoring and developing the service.


We are looking for someone with good communication and listening skills who can work independently and as part of a team. You should understand the importance of dignity, confidentiality, professional boundaries and person-centred support.


Experience of using Microsoft Word, Excel and Outlook is essential. Experience of working in a hospital, health, social care or supportive setting, particularly with people who are cognitively impaired or living with mental health conditions or learning disabilities, would be advantageous.


You must be willing to work flexibly and travel to other hospital settings or venues when required.

Benefits include:


  • Workplace pension during probation, followed by a 9% employer-funded, non-contributory pension scheme upon successful completion
  • Employee Assistance Programme
  • Comprehensive induction and ongoing training
  • Regular supervision and annual appraisal
  • Ongoing professional development


This post is subject to an Enhanced DBS check.

Closing date:Midday, Wednesday 23 September 2026

Interview date:To be confirmed


Wellbeing Retreat Support Worker


Salary:£14,881.43 – £15,537.20 per annum


Permanent Contract


1 x 20 hours per week

1 x 15 hours per week


Based near Bridgend town


We are seeking a compassionate, confident and motivated Wellbeing Retreat Support Worker to join our out-of-hours mental health service in Bridgend.


This is an exciting opportunity to join a growing Wales-wide mental health charity providing a diverse range of services, including independent advocacy, counselling, dementia support, wellbeing services and community mental health projects.


The Wellbeing Retreat operates outside normal office hours. Applicants must therefore be available to work between 5:00pm and 11:00pm on Wednesdays, Fridays, Saturdays and Sundays, in accordance with the agreed rota.


Working as part of a small and supportive team, you will provide practical and emotional support to adults experiencing mental health crisis, emotional distress or other social difficulties. The Wellbeing Retreat provides a safe, supportive and non-clinical environment for individuals referred by health, social care and third-sector services.


You will work with individuals on a one-to-one basis, assessing their needs, monitoring their wellbeing and providing support appropriate to their individual circumstances. This may include supporting people experiencing anxiety, low mood, self-harming behaviours, suicidal thoughts or other forms of emotional distress.


The role will involve working compassionately and in a trauma-informed way, helping individuals to identify appropriate coping strategies and access further support. You will provide information, guidance and signposting to services offered by Mental Health Matters Wales and other relevant organisations.


You will also help deliver peer-support groups and workshops, encourage engagement with the service and contribute to its continued development. You will be required to maintain accurate and confidential records, identify and report potential risks, and work effectively with colleagues and professionals from health, social care and third-sector organisations.


We are looking for someone who has experience of supporting people who may be distressed, lack confidence or have low self-esteem. You should be empathetic, able to remain calm in potentially emotional situations and confident working both independently and as part of a team.


You will have good communication skills and the ability to develop positive working relationships with individuals from a range of backgrounds. You should also understand the importance of professional boundaries, consent, confidentiality, equality and providing a safe and supportive environment.


Applicants should be able to use Microsoft Office applications and electronic record-keeping systems. Knowledge of adult safeguarding, data protection and mental health referral pathways would be advantageous.


Mental Health Matters Wales offers a comprehensive induction programme, regular supervision, ongoing professional development and an annual appraisal. You must also be willing to undertake relevant training and, where appropriate, a vocational qualification related to the role.


Benefits include:


  • Workplace pension pension during the probationary period, followed by a 9% employer-funded, non-contributory pension scheme upon successful completion of probation

  • Employee Assistance Programme
  • Comprehensive induction and training
  • Regular supervision and annual appraisal
  • Ongoing professional development
  • Support to undertake an appropriate vocational qualification
  • The opportunity to make a genuine difference to people experiencing mental health crisis or emotional distress


This post is subject to an Enhanced DBS check.


Closing date:Midday,

Friday 11 September 2026


Interview date:To be confirmed


Any queries, please contact our HR department on:


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Equal Opportunities and Diversity


Services


Mental Health Matters Wales (MHM Wales) is committed to supporting and promoting equality and diversity and to creating an inclusive working environment, particularly within our strategic vision, working practices and employment policies.

 

Equally, we believe in the value and dignity of all people affected by mental health of all backgrounds, their right to self-determination and a good quality of life.

 

Recruitment

 

We are mindful having a diverse workforce at all levels allows us to better represent the communities we serve and connect better with people affected by mental health. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds.

 

As part of our commitment to the BME Mental Health Workplace Good Practice Certification Scheme (WGPCS) we would particularly welcome applicants from BAME communities.

 

At MHM Wales, everyone can achieve their full potential and help reduce the stigma of Mental Health regardless of.

 

Gender

Sexual Orientation

Marital Status

Race

Colour

Nationality

Hours of Work

Religious Beliefs

Political beliefs

Disability

Age

 

This just doesn’t stop with our recruitment process but extends throughout MHM Wales with our Training & Development, Supervision, and Equal Opportunities.

 

We work to achieve an equal working environment free from discrimination, harassment, and victimisation and have a range of policies to ensure this.

Pay -

MHM Wales offers competitive salaries with all our roles, including a set number of annual increments, dependent on role

Training & CPD -

All employees are encouraged to undertake training & CPD to bulid on their current skills set and develop new skills which will aide them in their role or career

Annual Leave -

MHM Wales currently offers all employees 29 working days plus all bank holidays on a pro rata basis 


Induction - Comprehensive first day Inductions are given to all new employees. 

Pension -

MHM Wales currently offers 9% non contributory pension to all permanent employees after passing their probationary period 


Sickness Benefit -

MHM Wales offers a generous sickness benefit to all staff who have been in post 12 months.